Cancellation & Refund Policy – Zion Party Rentals

At Zion Party Rentals, we understand that plans can change. This policy explains how cancellations, rescheduling, and refunds are handled to keep the process fair and transparent.

1. Cancellation by Customer

  • Full Refund: Cancellations made [insert number, e.g., 7–14 days] prior to the scheduled event will receive a full refund of any deposits or payments.

  • Partial Refund: Cancellations made less than [insert number, e.g., 7 days] before the event may forfeit the deposit or be subject to a partial refund.

  • No Refund: Same-day cancellations or no-shows may not be eligible for a refund.

2. Rescheduling

  • Customers may reschedule their event without penalty if requested [insert number] days in advance.

  • Rescheduled dates are subject to availability, and deposits can be applied to the new date.

3. Cancellation by Zion Party Rentals

  • In rare cases, we may need to cancel due to extreme weather, equipment malfunction, or other unforeseen circumstances.

  • We will notify customers as soon as possible and offer a full refund or rescheduling option.

4. Refund Process

  • Refunds are processed within [insert number, e.g., 5–10 business days] via the original payment method.

  • Any banking or processing fees may apply depending on the payment method.

5. Contact for Cancellations & Refunds

If you need to cancel, reschedule, or request a refund, contact us as soon as possible:
 Phone: 559-599-5205
 Email: info@zionpartyrentals.com