Delivery & Setup Policy – Zion Party Rentals

At Zion Party Rentals, we strive to make your event stress-free by handling the delivery, setup, and removal of all rental equipment. This policy outlines what you can expect from our service and your responsibilities.

1. Delivery

• We deliver equipment to the address provided at the time of booking.
  
  
• Delivery times are scheduled and confirmed in advance. Please ensure someone is available to receive the equipment.
  
  
• Additional fees may apply for locations outside our standard service area in Central Valley.
  
  

2. Setup

• Zion Party Rentals will professionally set up all rentals, including bounce houses, water slides, tables, chairs, and concessions.
  
  
• Equipment will be positioned on a flat, level surface free of obstacles and hazards.
  
  
• Customers must ensure a clear setup area and provide safe access for our delivery team.
  
  

3. Customer Responsibilities

• Ensure pets, vehicles, and other obstacles are removed from the setup area.
  
  
• Follow all safety instructions provided by our team.
  
  
• Supervise children and guests during the event.
  
  

4. Equipment Inspection

• Zion Party Rentals inspects all equipment prior to delivery to ensure it is clean, safe, and in working order.
  
  
• Customers are encouraged to report any visible damage immediately upon delivery.
  
  

5. Removal

• After the rental period, Zion Party Rentals will remove all equipment at the scheduled pick-up time.
  
  
• Customers do not need to deflate or dismantle any equipment.
  
  

6. Liability

• Zion Party Rentals is not responsible for injuries, property damage, or accidents caused by misuse, improper supervision, or failure to follow safety instructions.
  
  
• Any damage to property or equipment during delivery or setup due to unsafe conditions is the responsibility of the customer.
  
  

7. Contact

If you have questions about delivery, setup, or your rental experience, contact us:
Phone: 559-599-5205
Email: info@zionpartyrentals.com